COMPLIANCE STATEMENT
COMPLIANCE STATEMENT
BridgeGap Marketing, Inc (“BridgeGap Marketing”)
Last Updated on January 1, 2025
Our organization is dedicated to meeting all federal and state regulatory requirements. This document sets forth our comprehensive, company-wide commitments and practices that uphold the highest standards of integrity, transparency, and legal compliance. By adhering to these protocols, we aim to eliminate any ambiguity or risk of non-compliance, ensuring that our customers, prospects, partners, and overseeing agencies can trust our operations.
Our organization is dedicated to meeting all federal and state regulatory requirements. This document sets forth our comprehensive, company-wide commitments and practices that uphold the highest standards of integrity, transparency, and legal compliance. By adhering to these protocols, we aim to eliminate any ambiguity or risk of non-compliance, ensuring that our customers, prospects, partners, and overseeing agencies can trust our operations.
1. UNWAVERING COMMITMENT TO REGULATIONS
1. Total Legal Alignment
◾ We diligently monitor and align our practices with all pertinent laws and regulations, including but not limited to:
◾ Federal Trade Commission (FTC) guidelines.
◾ Telephone Consumer Protection Act (TCPA).
◾ CAN-SPAM Act.
◾ California Consumer Privacy Act (CCPA).
◾ Other relevant federal and state consumer protection statutes.
2. Continuous Legal Oversight
◾ Our legal counsel reviews all marketing funnels, event materials, email campaigns, web pages, testimonials, course content, agreements, and other related assets.
◾ Multiple rounds of edits are made to our marketing materials after each legal review, ensuring that everything is revised for optimal compliance prior to going public.
◾ Ongoing audits help guarantee that any updates in regulatory requirements are swiftly incorporated into our practices.
3. Comprehensive Disclosures & No Post-Purchase Claims
◾ We incorporate disclaimers at the beginning and end of every piece of content (e.g., webinars, marketing videos, emails) to clarify that we do not guarantee specific results or outcomes.
◾ Importantly, we do not make or imply any new claims after someone purchases in an attempt to keep or justify the sale. Our honesty and transparency extend from initial marketing to post-purchase communications.
4. Structured & Transparent Documentation
◾ We store, track, and maintain records (e.g., IP addresses, timestamps, chat logs, call recordings) to confirm that every interaction and agreement meets legal standards.
5. Minor/Under-18 Usage Restriction
◾ Our services and content are intended solely for individuals at least 18 years of age. We do not knowingly allow minors to enroll, make purchases, or submit personal information through our platform. Any accounts identified as belonging to individuals under 18 will be suspended, and their information deleted.
6. Philanthropic Responsibility
◾ We donate meals to those in need as part of our commitment to giving back.
◾ We document these charitable contributions to maintain transparency and compliance around our give-back initiatives.
2. FTC COMPLIANCE & REMOVAL OF CLAIMS
1. Explicit & Implied Claims
◾ We systematically remove any language - both explicit and implied - that could suggest a guarantee of earnings or specific results.
◾ We diligently disclaim all references that might imply certain outcomes are assured or typical.
2. Result-Based Disclaimers & Advertising
◾ We remind all users, at every stage, that outcomes vary and that results are not typical or guaranteed.
◾ Written disclaimers are present on registration pages, sales pages, order forms, and marketing materials.
◾ In all video advertisements, we display conspicuous disclaimers such as “results not typical.”
3. Potential for Loss
◾ We explicitly acknowledge that any business, investment, or personal development strategy carries the possibility of loss.
◾ This statement appears in disclaimers, spoken presentations, and written materials.
4. “No Professional Advice” Disclaimer
◾ In all of our disclaimers, we clearly state that we do not provide legal, financial, tax, or other professional advice.
◾ Any information offered in our content, including videos, workshops, or marketing materials, is also disclaimed as being for general informational purposes only and should not be relied upon as professional guidance.
5. Affiliate Disclosures
◾ We require that any affiliate or joint-venture partners disclose our partnership or affiliate relationship in their communications.
◾ If we decide to recommend an external product or program (not owned by us) where we may receive an affiliate commission, we first vet that offer and course content for compliance and quality assurance. We instruct those partners to remove any income or implied claims to the greatest extent possible before promotion, and we clearly state the affiliate relationship in our communications.
3. TCPA (TELEPHONE CONSUMER PROTECTION ACT) COMPLIANCE
1. Opt-In Requirements
◾ All phone or SMS communications require explicit, prior opt-in.
◾ Our opt-in forms display clear TCPA disclosures and link to our Privacy Policy and Terms of Service, ensuring that individuals know they may be contacted by phone or text message.
◾ At the point of SMS opt-in, we also send a consent message with clear instructions on how to reply “STOP” or similar wording to opt-out.
◾ If we share prospect/customer information with partner LLCs, we include those partners’ names in the TCPA notice during opt-in so prospects understand exactly who may contact them.
2. Restricted Time Zones
◾ We employ custom AI-driven technology to identify each and every prospect/customer’s local time.
◾ On an individual basis, we limit contact to between 8:00 AM and 9:00 PM in their local time.
◾ No messages or calls are sent outside of these permissible hours.
3. Immediate Opt-Out Processing
◾ We honor all unsubscribe requests immediately.
◾ Any variation of “STOP,” “REMOVE,” or “DON’T TEXT” is recognized and processed.
◾ Our system automatically updates an internal Do Not Call (DNC) list in real-time.
◾ An initial opt-in SMS is sent to each prospect that includes a clear opt-out notice, our business name, an opt-out option, and more - so recipients know what to expect (and how to opt-out) right from the start.
4. Thorough Record-Keeping
◾ We store IP addresses, timestamps, and the specific page URL of each opt-in.
◾ For opt-outs, we log the date, time, and method of request, demonstrating full compliance upon any audit or inquiry.
4. CAN-SPAM COMPLIANCE
1. Unsubscribe & Physical Address Requirements
◾ Every email (marketing or transactional) includes a prominent unsubscribe link and our official mailing address.
◾ Unsubscribe requests are processed immediately, preventing any further emails to that individual.
2. No Misleading Subject Lines or Headers
◾ Subject lines reflect the actual content of the email. We never use deceptive or misleading tactics in our messaging.
3. Disclaimers in Email Communications
◾ Each email communication also contains disclaimers emphasizing that results can vary, that no specific outcome is guaranteed, and that any earnings or success stories mentioned are not typical.
4. Affiliate Email Requirements
◾ We require that all affiliate partners promoting on our behalf also include the same disclaimers and address details.
◾ They must also provide a clear way to unsubscribe, ensuring alignment with CAN-SPAM rules.
1. Transparency with Personal Data
◾ Our Privacy Policy, accessible on all registration forms and site footers, details how we collect, store, and manage personal data.
◾ We honor CCPA rights, providing California residents (and, by extension, all users, where possible) the ability to request data access, modification, or deletion.
2. No Unauthorized Data Sales
◾ We do not sell personal information. If individuals opt out of data sharing, we ensure their information is excluded from any third-party distributions
3. Personalized Links & Autofill Disclosure
◾ Where we use personalized URLs or forms that autofill personal details, we disclose this functionality and obtain consent clearly at the point of opt-in before proceeding.
4. GDPR & Global Data Privacy
◾ In addition to CCPA, we also adhere to international data protection laws, including EU/UK GDPR. We respect the right of EU/UK data subjects to access, rectify, and request the deletion of their personal information. This is clearly outlined in our website Privacy Policy.
5. Data Retention Policy for Global Privacy
◾ We maintain a formal data retention policy aligned with global privacy requirements.
◾ All external vendors and internal teams agree to, sign, and follow this policy, ensuring personal data is retained only as long as necessary for legitimate business or legal obligations and then securely destroyed or anonymized.
1. Pre-Event Disclaimers
◾ All registration pages and opt-in forms for workshops, webinars, or virtual events communicate that:
… the event may be live or pre-recorded.
… chat messages may include input from previous attendees or live attendees.
2. In-Session Disclaimers
◾ We display disclaimers at the beginning and end of every webinar, workshop, or event.
◾ These disclaimers reiterate that results are not typical, earnings are not guaranteed, and potential losses are possible.
3. Demonstrations & Simulations
◾ When we show “paper bot” results, hypothetical scenarios, or other simulations, we clearly label them as simulated to differentiate them from real-world performance.
◾ We note that actual results may deviate from simulations.
4. Chat Records
◾ Any publicly displayed chat messages or comments are timestamped and archived to confirm authenticity if regulatory questions arise.
◾ We specify whether the chat is fully live, partially simulated, or compiled from prior events.
5. Documentation of Specific Examples
◾ When showcasing a specific before-and-after for how our method works (or any other example), we capture and store time-stamped evidence (ex., screenshots, account exports).
◾ These records verify that the example shown was genuine and reflect its context in time.
7. TESTIMONIALS & ENDORSEMENTS
1. Signed Testimonials
◾ Each video testimonial provider signs a formal release attesting to the truthfulness of their statement(s) and grants permission for the public use of their name, image, or likeness.
◾ In addition, every video testimonial is transcribed, and each provider signs to confirm the accuracy of the transcript.
◾ Any written testimonial highlighting a workshop experience or rating requires the provider to agree to a prominent Testimonial Release, attesting to the truthfulness of their statements and allowing public use of their name, image, or likeness.
2. Thorough Review & Redaction
◾ We remove any explicit or implied claims (especially involving specific income, etc.) to prevent misleading prospective customers.
◾ Original, unedited testimonials with more detailed results are securely stored only for potential regulatory review to validate our method’s viability and are never used to push sales.
3. “Results Not Typical” Prominence
◾ A visible “Results Not Typical” or “Individual Results May Vary” disclosure accompanies each testimonial.
◾ This disclosure clarifies that success stories are not promises or guaranteed outcomes.
8. SALES & REFUND POLICIES
1. Member Agreements
◾ Upon purchase, every new client signs a clear, thorough Member Agreement, which includes:
… no guarantee of income or results.
… disclosure of potential financial risks or losses.
… statements reinforcing our commitment to compliance and other disclaimers.
2. Federal 3-Day Right of Rescission
◾ We fully honor the mandatory 72-hour “cooling-off period” for cancellations and refunds, as mandated by federal law.
◾ The member agreement clearly highlights this provision to ensure transparency.
3. Subscription & Payment Plans (ROSCA Compliance)
◾ Full payment terms, billing schedules, and cancellation policies are displayed at checkout.
◾ Customers explicitly agree to these terms before finalizing a transaction.
4. Secure Payment Processing & PCI Standards
◾ We process all payments through secure third-party providers that adhere to PCI DSS (Payment Card Industry Data Security Standards).
◾ We do not store complete credit card numbers on our servers, ensuring our customers’ payment details remain protected at all times.
5. End of Promotion Protocol
◾ Once a promotion ends, related pages or URLs redirect to a “closed” page. This is enforced via IP-based and cookie-based methods to prevent late or unauthorized purchases.
6. No Post-Purchase Use of Claims
◾ We never pivot to new claims or heightened promises after someone becomes a customer in an attempt to retain the sale. Our disclaimers and transparency remain consistent throughout.
1. Phone Sales Compliance
◾ All sales representatives sign a compliance disclosure confirming they understand and will abide by:
… FTC guidelines.
… TCPA regulations.
… CCPA and other phone sales laws.
◾ They are required to keep a printed copy of this signed agreement physically nearby during every call.
2. Recorded Calls
◾ We record Zoom sessions (with consent) for ongoing compliance checks.
◾ A weekly or bi-weekly audit process helps us catch and correct any deviations from our scripts or compliance standards.
3. Zoom Disclaimer at Entry
◾ Prospects joining a Zoom meeting are greeted with a notice confirming that the session may be recorded and that no guaranteed outcomes are promised.
◾ Sales reps are trained to reinforce disclaimers if any mention of results or potential outcomes arises.
4. No Collection of Payment Details Over the Phone
◾ For added security, our sales team does not take credit card or bank information over the phone.
◾ Since sensitive payment details are never exchanged verbally, our call recordings never capture this information, reducing the risk of unauthorized data exposure.
10. ONGOING COMPLIANCE & TRAINING
1. Frequent Legal Consultations
◾ We often employ in-house compliance firms to audit our processes or marketing - further helping us stay vigilant with compliance guidelines.
◾ Our legal counsel conducts ongoing reviews and provides real-time feedback on improving disclaimers, scripts, and marketing materials.
2. Live & Post-Mortem Reviews
◾ We regularly conduct spot checks of recent emails, calls, webinars, and marketing pages.
◾ Any flagged concerns are immediately rectified, and staff receive updated training on revised procedures.
3. Real-Time Opt-Out & DNC Updates
◾ The moment a consumer chooses to opt out - by phone, email, or text - we update all relevant systems, including our internal DNC list, to prevent further contact.
◾ Additionally, we have an automation in place so that if an external vendor receives a request for them to stop contacting someone, they can enter that person’s information into their own DNC list, which automatically syncs back and removes them from our internal systems as well.
◾ This ensures full respect for consumer preferences in alignment with TCPA, CAN-SPAM, and other regulations.
4. DMCA Takedown Procedure
◾ We comply with the Digital Millennium Copyright Act (DMCA) for handling copyright infringement claims.
◾ Users or rights holders may submit takedown requests via our designated email or mailing address. We will act promptly to investigate and remove infringing content where appropriate.
CONCLUSION
We follow these extensive compliance protocols to operate ethically, transparently, and fully align with federal and state laws.
From initial advertising through post-purchase engagement, we maintain strict guidelines company-wide to ensure no guarantees of results, no deceptive tactics, and complete respect for consumer rights is maintained.
For any questions or additional information about our compliance measures, please send an email via https://support.contacttheplan.com/.
If you wish to contact us via mail, our physical address is:
Attention Legal Department
Compliance Notice
BridgeGap Marketing
3651 Lindell Road, Suite D-174, Las Vegas, Nevada 89103-1254, United States
Copyright © 2025 BridgeGap Marketing, Inc. All rights reserved.
This website is operated and maintained by BridgeGap Marketing, Inc. Use of the website is governed by its Terms of Service and Privacy Policy.